Ticket Policies
All ticket sales are final. No refunds. No exchanges except on subscription tickets. Series upgrade charges and late exchange fees may apply.
Cameras and Recording Devices
Camera and recording devices are not allowed in the theatre. Use of such devices may result in ejection without refund.
Cell Phones/Pagers/Watch Alarms/Electronic Devices
Please turn off all cell phones, pagers, watches and other electronic devices upon entering the theatre.
Cancelled Performances
Round House Theatre reserves the right to make schedule and production changes. The local media will be contacted regarding cancellations of specific performances whenever possible and an announcement will be placed on our phone recording. When possible, we will call all ticket holders regarding the cancellation of a specific performance.
Admission and Re-admission to the Theatre
If you must exit the theatre before a scheduled break, please do so as quickly and quietly as possible. Please note that re-admission to the theatre will occur only at the discretion of the house manager. Until you can be reseated, you may view the performance on the lobby monitor. At some performances, especially those performances without an intermission break, patrons who leave the theatre prior to the end of the performance may not be able to be re-admitted to the theatre. If you believe you may have to leave the theatre prior to an interval break or the end of the performance, please check with the house manager regarding the possibility of re-admission. Round House Theatre reserves the right to refuse admission to anyone.
Children
Round House Theatre will not admit children under the age of four to performances. If a child cries or becomes vocal during a show, parents are asked to immediately accompany the child from the theatre to minimize the distraction for both performers and other patrons. House management may ask patrons (including children and their parents) who create a disturbance to leave the theatre. All patrons, including children, must have a ticket to be admitted. There are no refunds or exchanges for patrons who are asked to leave the theatre.
Some shows may be inappropriate for persons under the age of 18. Please check with the box office to determine if a show is appropriate for younger audiences.
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